{"id":5074,"date":"2014-05-15T08:23:50","date_gmt":"2014-05-15T14:23:50","guid":{"rendered":"http:\/\/8theme.com\/dev\/royal\/?page_id=5074"},"modified":"2017-10-26T09:43:22","modified_gmt":"2017-10-26T15:43:22","slug":"faq","status":"publish","type":"page","link":"https:\/\/districteyewear.com\/en\/faq\/","title":{"rendered":"FAQ\u00b4s"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1400145958193{margin-bottom: 25px !important;}&#8221; bg_type=&#8221;theme_default&#8221; bg_grad=&#8221;background: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #FBFBFB), color-stop(50%, #E3E3E3), color-stop(100%, #C2C2C2));background: -moz-linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);background: -webkit-linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);background: -o-linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);background: -ms-linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);background: linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_repeat=&#8221;no-repeat&#8221; bg_image_size=&#8221;cover&#8221; bg_img_attach=&#8221;fixed&#8221; parallax_sense=&#8221;30&#8243; bg_override=&#8221;0&#8243;][vc_column][vc_column_text]<h2 class=\"title text-center\"><span>FAQs<\/span><\/h2>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=&#8221;Is there a charge for the delivery of my glasses?&#8221; style=&#8221;bordered&#8221;]We deliver worldwide at no additional cost through DHL.[\/vc_toggle][vc_toggle title=&#8221;How do returns and warranties work? &#8221; style=&#8221;bordered&#8221;]We are so sure about the quality and beauty of our products that we have free returns without any costs and without any questions. You will be refunded within seven days.[\/vc_toggle][vc_toggle title=&#8221;Which materials do you use to produce the frames?&#8221; style=&#8221;bordered&#8221;]We use the best Italian and Japanese acetate and marine-grade stainless steal. Every frame is made entirely by hand.[\/vc_toggle][vc_toggle title=&#8221;\u00bfAre the lenses polarised?&#8221; style=&#8221;bordered&#8221;]Polarisation technology can be confused with UV protection. Some of our lenses are polarised, and it is clearly stated on the product. Polarisation can simply be described as a vertical filter that blocks light that comes in every other different direction (glare). In all of our lenses we only use the best UV protection which complies with the American National Standard Institute, the European standard EN 1836:2005 and the Australian and New Zeland standard AS NZS 1067-2003.[\/vc_toggle][vc_toggle title=&#8221;How can I check the status of my purchase?&#8221; style=&#8221;bordered&#8221;]You can check the status of your purchase by signing in or by sending an email to <a class=\"\" href=\"mailto:sales@districteyewear.com\">sales@districteyewear.com<\/a>[\/vc_toggle][vc_toggle title=&#8221;How long does the delivery take?&#8221; style=&#8221;bordered&#8221;]Normally between three to four business days.[\/vc_toggle][vc_toggle title=&#8221;\u00bfWhich payment forms are available?&#8221; style=&#8221;bordered&#8221;]<\/p>\n<div class=\"\">\n<div class=\"\">You can pay securely with Visa, Master Card and American Express credit Cards. Paypal and Oxxo are also available.<\/div>\n<\/div>\n<p>[\/vc_toggle][vc_toggle title=&#8221;How to request an exchange or a return?&#8221; style=&#8221;bordered&#8221;]<\/p>\n<div class=\"\">\n<div class=\"\">\n<div class=\"\">Send an email to <a class=\"\" href=\"mailto:sales@distriucteyewear.com\">sales@distriucteyewear.com<\/a> with the following information:<\/div>\n<div class=\"\">The name of the product.<\/div>\n<div class=\"\">Day and place of purchase<\/div>\n<div class=\"\">Payment Method<\/div>\n<div class=\"\">Reason for the exchange or return and how you wish we proceed.<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_toggle][vc_toggle title=&#8221;How can I find a product on the page?&#8221; style=&#8221;bordered&#8221;]<\/p>\n<div class=\"\">\n<div class=\"\">\n<div class=\"\">Click on the search icon on the top right-hand corner and type what you are looking for<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_toggle][vc_toggle title=&#8221; How to take care of my glasses? &#8221; style=&#8221;bordered&#8221;]<\/p>\n<div class=\"\">\n<div class=\"\">\n<div class=\"\">\n<div class=\"\">To keep you glasses clean, favours its function. Premium frames, specially the lenses, require a special treatment. Inadequate handling con damage the lenses. The best way to clean your lenses is to polish them softly with the microfibre provided and liquid cleaner made specially for eyewear if needed. To prevent damage, never clean your lenses with paper towels, as they might contain dirt or dust.<\/div>\n<div class=\"\"><\/div>\n<div class=\"\">If you go to the sea or near a beach, please rinse your glasses with fresh running water and wait for them to dry before cleaning them.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<div style=\"width: 100%; height: 1px; overflow: hidden;\">\n<div style=\"font-size: 0px; color: #fff;\">\n<h1>Tienda de Lentes District Eyewear<\/h1>\n<p>District Eyewear se enorgullece de dise\u00f1ar gafas aventureras hechas con acetatos artesanales italianos marca Mazzucchelli, con protecci\u00f3n UV categor\u00eda 3.<\/p>\n<h2>Tienda de Lentes District Eyewear<\/h2>\n<p>naci\u00f3 en el coraz\u00f3n de la Ciudad de M\u00e9xico en 2009, cuando dos amigos de la infancia decidieron perseguir su sue\u00f1o por crear una nueva l\u00ednea de gafas de M\u00e9xico, la cual se diferenciara claramente de los dise\u00f1os poco convencionales, calculados y a veces tediosos que se estaban produciendo por los conglomerados de marcas multinacionales que actualmente dominan el mercado.<\/p>\n<h2>District Eyewear<\/h2>\n<p>Desde el principio sab\u00edamos que quer\u00edamos para convertirnos en una referencia cuando se trataba de estilo mexicano, dise\u00f1o, exclusividad y excelencia; por lo que decidimos que \u00edbamos a dedicar m\u00e1s de tres a\u00f1os de nuestras vidas a la investigaci\u00f3n y el aprendizaje sobre el complejo mundo de las gafas y su elaboraci\u00f3n antes de lanzar a principios de 2013 nuestra primera colecci\u00f3n bajo la etiqueta District Eyewear .<\/p>\n<h2>District Eyewear<\/h2>\n<p>se enorgullece de dise\u00f1ar gafas aventureras, frescas, audaces y creativas, las cuales creemos est\u00e1n hechas con los materiales de mejor calidad en el mundo, tales como acetatos artesanales italianos de Verona marca Mazzucchelli, bisagras de acero quir\u00fargico y algunos de los mejores lentes con protecci\u00f3n UV categor\u00eda 3 que se ofrecen en el mercado, los cuales est\u00e1n totalmente garantizados. Una esencia fundamental de nuestros valores es nuestra atenci\u00f3n al detalle y la artesan\u00eda que es evidente en los acabados impecables de nuestros armazones.<\/p>\n<h2>District Eyewear<\/h2>\n<p>Somos j\u00f3venes y nuestro objetivo es innovar y revolucionar el mundo de las gafas independiente latinoamericanas, a trav\u00e9s de nuestra pasi\u00f3n inquebrantable por el dise\u00f1o de vanguardia y la artesan\u00eda desde uno de los rincones m\u00e1s vibrantes del mundo. District Eyewear es una marca de lentes 100% de La Ciudad de M\u00e9xico y ofrecemos al mundo un reflejo del alma de nuestra gran ciudad que representa desde sus comienzos un distrito internacional e independiente.<\/p>\n<p>En pocas palabras<\/p>\n<h2>District Eyewear<\/h2>\n<p>es la esencia original y contempor\u00e1nea \u201cchilanga\u201d, con ambiciones de seguir expandi\u00e9ndose de manera internacional. Se basa en la filosof\u00eda de boca en boca que es tan t\u00edpica de esta gran ciudad.<\/p>\n<h2>District Eyewear<\/h2>\n<p>Mientras nos estamos convirtiendo r\u00e1pidamente en una marca de gafas reconocida por los conocedores de gafas y fashionistas de todo el mundo; District Eyewear conserva su esencia mexicana inequ\u00edvocamente cosmopolita.<\/p>\n<\/div>\n<h2 style=\"font-size: 0px; color: #fff;\">districteyewear, District Eyewear<\/h2>\n<div style=\"font-size: 0px; color: #fff;\">\n<h1>District Eyewear<\/h1>\n<p>se enorgullece de dise\u00f1ar gafas aventureras hechas con acetatos artesanales italianos marca Mazzucchelli, con protecci\u00f3n UV categor\u00eda 3. District Eyewear<\/p>\n<\/div>\n<h2 style=\"font-size: 0px; color: #fff;\">districteyewear, District Eyewear<\/h2>\n<div style=\"font-size: 0px; color: #fff;\">\n<h1>District Eyewear<\/h1>\n<p>se enorgullece de dise\u00f1ar gafas aventureras hechas con acetatos artesanales italianos marca Mazzucchelli, con protecci\u00f3n UV categor\u00eda 3. District Eyewear<\/p>\n<\/div>\n<h2 style=\"font-size: 0px; color: #fff;\">districteyewear, District Eyewear<\/h2>\n<div style=\"font-size: 0px; color: #fff;\">\n<h1>District Eyewear<\/h1>\n<p>se enorgullece de dise\u00f1ar gafas aventureras hechas con acetatos artesanales italianos marca Mazzucchelli, con protecci\u00f3n UV categor\u00eda 3. District Eyewear<\/p>\n<\/div>\n<h2 style=\"font-size: 0px; color: #fff;\">districteyewear, District Eyewear<\/h2>\n<div style=\"font-size: 0px; color: #fff;\">\n<h1>District Eyewear<\/h1>\n<p>se enorgullece de dise\u00f1ar gafas aventureras hechas con acetatos artesanales italianos marca Mazzucchelli, con protecci\u00f3n UV categor\u00eda 3. District Eyewear<br \/>\n<a href=\"https:\/\/www.google.com.mx\/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=1&amp;ved=0ahUKEwjLw5zq04nXAhVDQCYKHVHWCh8QFggoMAA&amp;url=https%3A%2F%2Fes-la.facebook.com%2Fdistricteyewear%2F&amp;usg=AOvVaw1OtbzwYQ4Zwy7r0c0RHzhf\" target=\"_blank\" rel=\"noopener\">facebook<\/a><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-25991\" src=\"data:image\/gif;base64,R0lGODdhAQABAPAAAP\/\/\/wAAACwAAAAAAQABAEACAkQBADs=\" data-lazy-src=\"https:\/\/districteyewear.com\/wp-content\/uploads\/2017\/05\/logodew.png\" alt=\"district-eyewear\" width=\"507\" height=\"193\" data-lazy-srcset=\"https:\/\/districteyewear.com\/wp-content\/uploads\/2017\/05\/logodew.png 507w, https:\/\/districteyewear.com\/wp-content\/uploads\/2017\/05\/logodew-450x171.png 450w, https:\/\/districteyewear.com\/wp-content\/uploads\/2017\/05\/logodew-300x114.png 300w\" data-lazy-sizes=\"auto, (max-width: 507px) 100vw, 507px\" \/><noscript><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-25991\" src=\"https:\/\/districteyewear.com\/wp-content\/uploads\/2017\/05\/logodew.png\" alt=\"district-eyewear\" width=\"507\" height=\"193\" srcset=\"https:\/\/districteyewear.com\/wp-content\/uploads\/2017\/05\/logodew.png 507w, https:\/\/districteyewear.com\/wp-content\/uploads\/2017\/05\/logodew-450x171.png 450w, https:\/\/districteyewear.com\/wp-content\/uploads\/2017\/05\/logodew-300x114.png 300w\" sizes=\"auto, (max-width: 507px) 100vw, 507px\" \/><\/noscript><br \/>\n<a href=\"https:\/\/districteyewear.com\/\">District Eyewear<\/a><\/p>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1400145958193{margin-bottom: 25px !important;}&#8221; bg_type=&#8221;theme_default&#8221; bg_grad=&#8221;background: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #FBFBFB), color-stop(50%, #E3E3E3), color-stop(100%, #C2C2C2));background: -moz-linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);background: -webkit-linear-gradient(top,#FBFBFB 0%,#E3E3E3 50%,#C2C2C2 100%);background:&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"yst_prominent_words":[313,302,293,303,307,296,311,301,278,306,294,295,308,297,298,309,299,310,300,304],"class_list":["post-5074","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/districteyewear.com\/en\/wp-json\/wp\/v2\/pages\/5074","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/districteyewear.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/districteyewear.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/districteyewear.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/districteyewear.com\/en\/wp-json\/wp\/v2\/comments?post=5074"}],"version-history":[{"count":5,"href":"https:\/\/districteyewear.com\/en\/wp-json\/wp\/v2\/pages\/5074\/revisions"}],"predecessor-version":[{"id":26232,"href":"https:\/\/districteyewear.com\/en\/wp-json\/wp\/v2\/pages\/5074\/revisions\/26232"}],"wp:attachment":[{"href":"https:\/\/districteyewear.com\/en\/wp-json\/wp\/v2\/media?parent=5074"}],"wp:term":[{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/districteyewear.com\/en\/wp-json\/wp\/v2\/yst_prominent_words?post=5074"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}